Have some general questions about our services before getting started?
You may find the answer in our FAQs
Licensed, Bonded, & Insured
HOMEHERO HANDYMAN SERVICESContact Us
Your Lake County Home Repair Heroes Await
Need expert handyman services in Lake County, IL? Reach out to schedule a repair, request a quote, or ask about our warranties. We’re here to save the day!
Schedule Your Service,
Or Get An Estimate Today!
HOMEHERO HANDYMAN SERVICESContact Us
Lake County's Home Repair Heroes Await
Need expert handyman services in Lake County, IL? Reach out to schedule a repair, request a quote, or ask about our warranties. We’re here to save the day!
Schedule Your Service,
Or Get An Estimate Today!
Family Owned and Operated
Local to Lake County
Honest, Upfront Pricing
1-Year Safe & Sound Promise™
CONTACT USHow Can We Help?
Get your questions answered, today!
For estimates, please contact us directly by phone.
For faster support, contact us directly by phone or TEXT.
We appreciate you taking the time to visit our company. Feel free to send us a text or call us. We’re on standby to help in any way we can!
Can our FAQ section help?
For Pre-Approval Click Here
How can we help?
For estimates, please contact us directly by phone.
For faster support, contact us directly by phone or TEXT.
We appreciate you taking the time to visit our company. Feel free to send us a text or call us. We’re on standby to help in any way we can!
Can our FAQ section help?
Have some general questions about our services before getting started?
You may find the answer in our FAQs
For Pre-Approval Click Here
Read About Our Customers' Experiences
Read About Our Customers' Experiences
Kelli S. – Gurnee
What a great experience working with Greg! He was quick to respond, right on time, & super courteous. He did an amazing job of wall mounting our large TV!
Mike R. – Libertyville
Needed a TV mounted above the fireplace and shelves in the garage. They showed up on time, did both perfectly, and cleaned up everything. Great team!
David K. – Vernon Hills
They assembled a big IKEA bed frame and installed smart locks on our doors. Everything works great and they were patient with my questions. Solid service.
Lisa P. – Mundelein
Had a bunch of minor interior fixes: outlets, trim touch-ups, and a ceiling fan. Fast, no mess, and everything’s perfect now. These guys know what they’re doing.
Emily T. – Grayslake
We had them refresh our powder room — new vanity, mirror, lighting, and paint. It looks amazing and only took two days. Highly recommend HomeHero!
LAKE COUNTY'S MOST FREQUENTLY ASKED QUESTIONSHandyman Questions & Answers
Do You Have Questions?
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Who is HomeHero, and who will show up to my house?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero handyman will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our HomeHeros are well skilled and experienced for all of your home projects. We will arrive on time and ready to work!
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Do you have a guarantee, and what happens if I'm unsatisfied?
Yes, our HomeHero Safe & Sound Promise™. We stand behind the quality of our work and are committed to ensuring your complete satisfaction. We guarantee all labor and materials, if we purchase them for you. You can click here to read our full guarantee.
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How soon can I expect HomeHero to begin working?
Once you’ve scheduled your initial consultation, you can expect to see one of our HomeHeros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
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How do I pay, and do you require a deposit?
HomeHero accepts various payment methods to make things easy: cash, credit/debit cards, checks (for existing customers), Venmo, Zelle, and online payments.
We also offer flexible financing through Sunbit — so you don’t have to pay everything upfront. Apply in minutes right at checkout (subject to approval; rates and terms vary).
Deposit Policy
- Jobs under $500 (quick fixes, assembly, small installs): No deposit needed. Just approve the estimate to schedule. Pay when the job’s done and you’re happy.
- Jobs $500+ (Room Refresh, painting, larger fixtures, etc.): 25% deposit required to schedule and secure materials. Balance due on completion (card on file optional for convenience).
Any refunds after materials have been purchased may include a 20% return fee, depending on the supplier’s policies.
others), if the cost is more than $500.
Any refunds after materials have been purchased will require a 20% return fee, depending on the supply company’s policies.
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Do I need to provide tools or materials?
No tools are needed from you — our HomeHeros arrive fully equipped. For materials, we provide minor items (screws, spackle, primer, etc.). For major fixtures, toilets, locks, lights, paint, decor, etc., customers typically supply them to match preferences, or we can source and supply them at cost + 20% markup (quoted upfront).
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Do I need to be there for the work to be performed?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
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How soon can I expect HomeHero to begin working?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
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Do I need to provide tools or materials?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
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Do I need to be there for the work to be performed?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
>
Who is HomeHero, and who will show up to my house?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
>
How do I pay, and do you require a deposit?
HomeHero accepts various payment methods to make things easy: cash, credit/debit cards, checks (for existing customers), Venmo, Zelle, and online payments.
We also offer flexible financing through Sunbit — so you don’t have to pay everything upfront. Apply in minutes right at checkout (subject to approval; rates and terms vary).
Deposit Policy
- Jobs under $500 (quick fixes, assembly, small installs): No deposit needed. Just approve the estimate to schedule. Pay when the job’s done and you’re happy.
- Jobs $500+ (Room Refresh, painting, larger fixtures, etc.): 25% deposit required to schedule and secure materials. Balance due on completion (card on file optional for convenience).
Any refunds after materials have been purchased may include a 20% return fee, depending on the supplier’s policies.
>
Do you have a guarantee, and what happens if I'm unsatisfied?
Yes, HomeHero guarantees our workmanship. We stand behind the quality of our work and are committed to ensuring your complete satisfaction. We guarantee all labor and materials, if we purchase them for you. You can click here to read our full guarantee.
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What is the difference between a contractor and a handyman?
A handyman is perfect for small to medium-sized tasks like repairs and maintenance. For large, complex projects requiring specialized skills and permits, a licensed contractor will be needed.
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What type of services require a permit?
Building permits are required for most home improvement projects except for those that are purely cosmetic such as painting and flooring. Generally, structural work to your property requires a permit. This includes decks, patios, balconies, and roofing. Additionally, electrical work, rewiring, and plumbing may necessitate a permit. HomeHero can help you with determining which projects require a permit and the process to obtain one.
L I C E N S E D • B O N D E D • I N S U R E D
L I C E N S E D • B O N D E D • I N S U R E D
YOUR HOME TO-DO LIST — HANDLEDLet's Start Your Project Today
Your local HomeHero is just a call or click away. We’re fast, fair, and always reliable. Our professional handymen are on standby ready to tackle your home’s to-do list.
Get a Free Estimate Today!
Book now and get a 10% off first time customer discount.
By submitting this form, you agree to our Privacy Policy and consent to receive calls and text messages from HomeHero Services LLC at the phone number provided. Message frequency varies. Message & data rates may apply. Reply HELP for help or STOP to opt out. Contact us at (847) 996-0096.
YOUR HOME TO-DO LIST — HANDLEDLet's Start Your Project Today
Your local HomeHero is just a call or click away. We’re fast, fair, and always reliable. Our professional handymen are on standby ready to tackle your home’s to-do list.
Get a Free Estimate
Book now and receive a 10% off discount.
By submitting this form, you agree to our Privacy Policy and consent to receive calls and text messages from HomeHero Services LLC at the phone number provided. Message frequency varies. Message & data rates may apply. Reply HELP for help or STOP to opt out. Contact us at (847) 996-0096.
Located in Gurnee, Illinois
Proudly Servicing Lake County, IL and surrounding suburbs.
Your Go-To Handyman Service
HomeHero was born because handyman work shouldn’t be a headache. Too many no-shows, surprise fees, or half-done jobs. We make it simple with easy online booking, clear pricing, and quality fixes you can count on—your go-to for home and business upkeep.
