Licensed, Bonded, & Insured
HOMEHERO HANDYMAN SERVICESFrequently Asked Questions
Answers for Home Repair Questions
Got questions about our handyman services in Lake County, IL? Find quick answers on warranties, pricing, scheduling, and more to keep your home looking amazing!
Schedule Your Service,
Or Get An Estimate Today!
HOMEHERO HANDYMAN SERVICESFrequently Asked Questions
Answers for Home Repair Questions
Got questions about our handyman services in Lake County, IL? Find quick answers on warranties, pricing, scheduling, and more to keep your home looking amazing!
Schedule Your Service,
Or Get An Estimate Today!
Family Owned and Operated
Local to Lake County
Honest, Upfront Pricing
1-Year Safe & Sound Promise™
FAQ's
Select a category to go directly to those FAQs:
Do You Have Questions?
Select a category to go directly to those FAQs:
Booking & Scheduling
>
How quickly can you come out?
Most jobs are scheduled within 1–3 days, and same-day or next-day slots are often available. Call (847) 996-0096 or book online and we’ll let you know what’s open.
>
Do you work evenings or weekends?
Yes — Monday through Saturday, 8 am to 7 pm. After-hours and Sunday appointments can usually be arranged with a small additional fee.
>
How does online booking work?
Choose your service, pick an available date and time, and pay a small booking deposit — it takes less than 2 minutes. You’ll get instant confirmation and text reminders. Click to Schedule Service
>
What cities do you cover in Lake County?
Gurnee, Libertyville, Grayslake, Mundelein, Vernon Hills, Lake Villa, Lindenhurst, Antioch, Round Lake, Waukegan, and all towns in between. To view our full list of service locations click here.
>
Is there a trip fee?
No trip charge anywhere in Lake County. Flat rates and hourly pricing include travel. Extended service fee may apply.
Booking & Scheduling
>
How quickly can you come out?
Most jobs are scheduled within 1–3 days, and same-day or next-day slots are often available. Call (847) 996-0096 or book online and we’ll let you know what’s open.
>
Do you work evenings or weekends?
Yes — Monday through Saturday, 8 am to 7 pm. After-hours and Sunday appointments can usually be arranged with a small additional fee.
>
How does online booking work?
Choose your service, pick an available date and time, and pay a small booking deposit — it takes less than 2 minutes. You’ll get instant confirmation and text reminders. Click to Schedule Service
>
What cities do you cover in Lake County?
Gurnee, Libertyville, Grayslake, Mundelein, Vernon Hills, Lake Villa, Lindenhurst, Antioch, Round Lake, Waukegan, and all towns in between. To view our full list of service locations click here.
>
Is there a trip fee?
No trip charge anywhere in Lake County. Flat rates and hourly pricing include travel. Extended service fee may apply.
Pricing & Payment
>
When is payment due?
Payment is due when the job is finished and we’ve fulfilled our agreed upon commitments.
>
Do you accept credit cards?
Yes — we accept various payment methods to make things easy: cash, credit/debit cards, checks (for existing customers), Venmo, Zelle, and online payments.
We also offer flexible financing through Sunbit — so you don’t have to pay everything upfront. Apply in minutes right at checkout (subject to approval; rates and terms vary).
>
Any hidden fees?
Never. The price we quote is the price you pay. Any potential costs outside of the proposed quote will be discussed prior to agreement. Only applies to core services.
>
Do you require a deposit?
Deposit Policy
- Jobs under $500 (quick fixes, assembly, small installs): No deposit needed. Just approve the estimate to schedule. Pay when the job’s done and you’re happy.
- Jobs $500+ (Room Refresh, painting, larger fixtures, etc.): 25% deposit required to schedule and secure materials. Balance due on completion (card on file optional for convenience).
>
Do you refund for excess or unused materials?
Yes — any refunds after materials have been purchased may include a 20% return fee, depending on the supplier’s policies.
>
Do property managers get special rates?
Yes — volume pricing, priority scheduling, and net-30 invoicing available for qualified managers with 3+ units.
Pricing & Payment
>
When is payment due?
Payment is due when the job is finished and we’ve fulfilled our agreed upon commitments.
>
Do you accept credit cards?
Yes — we accepts various payment methods to make things easy: cash, credit/debit cards, checks (for existing customers), Venmo, Zelle, and online payments.
We also offer flexible financing through Sunbit — so you don’t have to pay everything upfront. Apply in minutes right at checkout (subject to approval; rates and terms vary).
>
Do you require a deposit?
Deposit Policy
- Jobs under $500 (quick fixes, assembly, small installs): No deposit needed. Just approve the estimate to schedule. Pay when the job’s done and you’re happy.
- Jobs $500+ (Room Refresh, painting, larger fixtures, etc.): 25% deposit required to schedule and secure materials. Balance due on completion (card on file optional for convenience).
>
Do you refund for excess or unused materials?
Yes — any refunds after materials have been purchased may include a 20% return fee, depending on the supplier’s policies.
>
Any hidden fees?
Never. The price we quote is the price you pay. Any potential costs outside of the proposed quote will be discussed prior to agreement. Only applies to core services.
>
Do property managers get special rates?
Yes — volume pricing, priority scheduling, and net-30 invoicing available for qualified managers with 3+ units.
Popular Services
>
What does a typical apartment turnover include?
Full interior painting, carpet cleaning or replacement coordination, minor drywall repair, deep clean, appliance check/swap, and final walk-through photos so the unit is truly move-in ready.
>
Do you do small (“lite”) bathroom or kitchen refreshes?
Yes — new vanities, toilets, faucets, lighting, tile flooring, backsplashes, and paint in 1–3 days.
>
Can you install Ring doorbells, Nest thermostats, or smart locks?
Yes — we install and set up all major brand smart home products the same day.
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Do you replace vanities, toilets, or tile flooring?
Yes — those are common 1–2 day projects we do every week.
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Will you haul away old appliances or junk during a turnover?
Yes — we can remove and dispose of old appliances, furniture, and debris for a flat fee.
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How long do most Room Refreshes take?
1–3 days from start to move-in ready.
>
Do you install LVP flooring or backsplashes?
Yes — both are some of our most popular upgrades.
Popular Services
>
What does a typical apartment turnover include?
Full interior painting, carpet cleaning or replacement coordination, minor drywall repair, deep clean, appliance check/swap, and final walk-through photos so the unit is truly move-in ready.
>
Do you do small (“lite”) bathroom or kitchen refreshes?
Yes — new vanities, toilets, faucets, lighting, tile flooring, backsplashes, and paint in 1–3 days.
>
Can you install Ring doorbells, Nest thermostats, or smart locks?
Yes — we install and set up all major brand smart home products the same day.
>
Do you replace vanities, toilets, or tile flooring?
Yes — those are common 1–2 day projects we do every week.
>
Will you haul away old appliances or junk during a turnover?
Yes — we can remove and dispose of old appliances, furniture, and debris for a flat fee.
>
How long do most Room Refreshes take?
1–3 days from start to move-in ready.
>
Do you install LVP flooring or backsplashes?
Yes — both are some of our most popular upgrades.
Commercial & Property Management
>
Do you work on office or retail spaces?
Yes — furniture assembly, mounting, shelving, door repairs, painting, and general maintenance.
>
Do you offer priority scheduling or discounts for property managers?
Yes — same-day/next-day priority and discounted turnover packages for managers with multiple units.
>
Can you handle move-out/make-ready turnovers?
That’s one of our specialties — we make units rent-ready fast.
>
What does a typical apartment turnover include?
Full interior painting, carpet cleaning or replacement coordination, minor drywall repair, deep clean, appliance check/swap, and final walk-through photos so the unit is truly move-in ready.
>
Can you paint a whole apartment between tenants?
Yes — a standard 2-bed apartment is typically done in 2–5 days.
Commercial & Property Management
>
Do you work on office or retail spaces?
Yes — furniture assembly, mounting, shelving, door repairs, painting, and general maintenance.
>
Do you offer priority scheduling or discounts for property managers?
Yes — same-day/next-day priority and discounted turnover packages for managers with multiple units.
>
Can you handle move-out/make-ready turnovers?
That’s one of our specialties — we make units rent-ready fast.
>
What does a typical apartment turnover include?
Full interior painting, carpet cleaning or replacement coordination, minor drywall repair, deep clean, appliance check/swap, and final walk-through photos so the unit is truly move-in ready.
>
Can you paint a whole apartment between tenants?
Yes — a standard 2-bed apartment is typically done in 2–5 days.
Guarantee & Trust
>
What is The HomeHero Safe & Sound Promise?
Our skilled team delivers work you can trust, from everyday repairs to smart lock installations. If something isn’t right, call us by the next business day — we’ll fix it free. Backed by our 1-year workmanship warranty. Your satisfaction is our mission from the start.
>
What if something isn’t done right?
If the work isn’t right, call us by the next business day and we’ll fix it free — that’s the Safe & Sound Promise.
>
Are you licensed and insured?
Yes — we’re fully licensed in the cities we service per Illinois law, and carry $2M general liability insurance. Certificate available on request.
Guarantee & Trust
>
What is The HomeHero Safe & Sound Promise?
Our skilled team delivers work you can trust, from everyday repairs to smart lock installations. If something isn’t right, call us by the next business day — we’ll fix it free. Backed by our 1-year workmanship warranty. Your satisfaction is our mission from the start.
>
What if something isn’t done right?
If the work isn’t right, call us by the next business day and we’ll fix it free — that’s the Safe & Sound Promise.
>
Are you licensed and insured?
Yes — we’re fully licensed in the cities we service per Illinois law, and carry $2M general liability insurance. Certificate available on request.
L I C E N S E D • B O N D E D • I N S U R E D
L I C E N S E D • B O N D E D • I N S U R E D
YOUR HOME TO-DO LIST — HANDLEDLet's Start Your Project Today
Your local HomeHero is just a call or click away. We’re fast, fair, and always reliable. Our professional handymen are on standby ready to tackle your home’s to-do list.
Get a Free Estimate Today!
Book now and get a 10% off first time customer discount.
By submitting this form, you agree to our Privacy Policy and consent to receive calls and text messages from HomeHero Services LLC at the phone number provided. Message frequency varies. Message & data rates may apply. Reply HELP for help or STOP to opt out. Contact us at (847) 996-0096.
YOUR HOME TO-DO LIST — HANDLEDLet's Start Your Project Today
Your local HomeHero is just a call or click away. We’re fast, fair, and always reliable. Our professional handymen are on standby ready to tackle your home’s to-do list.
Get a Free Estimate
Book now and receive a 10% off discount.
By submitting this form, you agree to our Privacy Policy and consent to receive calls and text messages from HomeHero Services LLC at the phone number provided. Message frequency varies. Message & data rates may apply. Reply HELP for help or STOP to opt out. Contact us at (847) 996-0096.
Located in Gurnee, Illinois
Proudly Servicing Lake County, IL and surrounding suburbs.
Your Go-To Handyman Service
HomeHero was born because handyman work shouldn’t be a headache. Too many no-shows, surprise fees, or half-done jobs. We make it simple with easy online booking, clear pricing, and quality fixes you can count on—your go-to for home and business upkeep.
