Licensed, Bonded and Insured
Frequently Asked Questions
Frequently Asked Questions
HomeHero Handyman Services
HomeHero Handyman Services
Answers for Home Repair Questions
Answers for Home Repair Questions
Got questions about our handyman services in Lake County, IL? Find quick answers on warranties, pricing, scheduling, and more to keep your home looking amazing!
FAQ's
Select a category to go directly to those FAQs:
Do You Have Questions?
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Booking & Scheduling
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How quickly can you come out?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
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Do you work evenings or weekends?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
>
How does online booking work?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
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What cities do you cover in Lake County?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
>
Is there a trip fee?
HomeHero accepts various payment methods for our services, including cash, credit/debit cards, checks (for existing customers), Venmo, Zelle and online payments. We aim to make the payment process as convenient as possible for our customers.
We only require a deposit for costly materials (especial orders for doors, windows, flooring, paint, and others), if the cost is more than $500.
Any refunds after materials have been purchased will require a 10% return fee, depending on the supply company policies.
Booking & Scheduling
>
How quickly can you come out?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
>
Do you work evenings or weekends?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
>
How does online booking work?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
>
What cities do you cover in Lake County?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
>
Is there a trip fee?
HomeHero accepts various payment methods for our services, including cash, credit/debit cards, checks (for existing customers), Venmo, Zelle and online payments. We aim to make the payment process as convenient as possible for our customers.
We only require a deposit for costly materials (especial orders for doors, windows, flooring, paint, and others), if the cost is more than $500.
Any refunds after materials have been purchased will require a 10% return fee, depending on the supply company policies.
Pricing & Payment
>
Are estimates free?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
>
When is payment due?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
>
Do you accept credit cards?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
>
Any hidden fees?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
>
Do property managers get special rates?
HomeHero accepts various payment methods for our services, including cash, credit/debit cards, checks (for existing customers), Venmo, Zelle and online payments. We aim to make the payment process as convenient as possible for our customers.
We only require a deposit for costly materials (especial orders for doors, windows, flooring, paint, and others), if the cost is more than $500.
Any refunds after materials have been purchased will require a 10% return fee, depending on the supply company policies.
Pricing & Payment
>
Are estimates free?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
>
When is payment due?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
>
Do you accept credit cards?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
>
Any hidden fees?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
>
Do property managers get special rates?
HomeHero accepts various payment methods for our services, including cash, credit/debit cards, checks (for existing customers), Venmo, Zelle and online payments. We aim to make the payment process as convenient as possible for our customers.
We only require a deposit for costly materials (especial orders for doors, windows, flooring, paint, and others), if the cost is more than $500.
Any refunds after materials have been purchased will require a 10% return fee, depending on the supply company policies.
Popular Services
>
What does a typical apartment turnover include?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
>
Do you do small (“lite”) bathroom or kitchen refreshes?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
>
Can you install Ring doorbells, Nest thermostats, or smart locks?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
>
Do you replace vanities, toilets, or tile flooring?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
>
Will you haul away old appliances or junk during a turnover?
HomeHero accepts various payment methods for our services, including cash, credit/debit cards, checks (for existing customers), Venmo, Zelle and online payments. We aim to make the payment process as convenient as possible for our customers.
We only require a deposit for costly materials (especial orders for doors, windows, flooring, paint, and others), if the cost is more than $500.
Any refunds after materials have been purchased will require a 10% return fee, depending on the supply company policies.
>
How long do most Lite Renovations take?
Yes, HomeHero guarantees our workmanship. We stand behind the quality of our work and are committed to ensuring your complete satisfaction. We guarantee all labor and materials, if we purchase them for you. You can click here to read our full guarantee.
>
Do you install LVP flooring or backsplashes?
A handyman is perfect for small to medium-sized tasks like repairs and maintenance. For large, complex projects requiring specialized skills and permits, a licensed contractor will be needed.
>
Can you paint a whole apartment between tenants?
A handyman is perfect for small to medium-sized tasks like repairs and maintenance. For large, complex projects requiring specialized skills and permits, a licensed contractor will be needed.
Popular Services
>
What does a typical apartment turnover include?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
>
Do you do small (“lite”) bathroom or kitchen refreshes?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
>
Can you install Ring doorbells, Nest thermostats, or smart locks?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
>
Do you replace vanities, toilets, or tile flooring?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
>
Will you haul away old appliances or junk during a turnover?
HomeHero accepts various payment methods for our services, including cash, credit/debit cards, checks (for existing customers), Venmo, Zelle and online payments. We aim to make the payment process as convenient as possible for our customers.
We only require a deposit for costly materials (especial orders for doors, windows, flooring, paint, and others), if the cost is more than $500.
Any refunds after materials have been purchased will require a 10% return fee, depending on the supply company policies.
>
How long do most Lite Renovations take?
Yes, HomeHero guarantees our workmanship. We stand behind the quality of our work and are committed to ensuring your complete satisfaction. We guarantee all labor and materials, if we purchase them for you. You can click here to read our full guarantee.
>
Do you install LVP flooring or backsplashes?
A handyman is perfect for small to medium-sized tasks like repairs and maintenance. For large, complex projects requiring specialized skills and permits, a licensed contractor will be needed.
>
Can you paint a whole apartment between tenants?
A handyman is perfect for small to medium-sized tasks like repairs and maintenance. For large, complex projects requiring specialized skills and permits, a licensed contractor will be needed.
Commercial & Property Management
>
Do you work on office or retail spaces?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
>
Do you offer priority scheduling or discounts for property managers?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
>
Can you handle move-out/make-ready turnovers?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
>
What does a typical apartment turnover include?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
>
Can you paint a whole apartment between tenants?
HomeHero accepts various payment methods for our services, including cash, credit/debit cards, checks (for existing customers), Venmo, Zelle and online payments. We aim to make the payment process as convenient as possible for our customers.
We only require a deposit for costly materials (especial orders for doors, windows, flooring, paint, and others), if the cost is more than $500.
Any refunds after materials have been purchased will require a 10% return fee, depending on the supply company policies.
Commercial & Property Management
>
Do you work on office or retail spaces?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
>
Do you offer priority scheduling or discounts for property managers?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
>
Can you handle move-out/make-ready turnovers?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
>
What does a typical apartment turnover include?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
>
Can you paint a whole apartment between tenants?
HomeHero accepts various payment methods for our services, including cash, credit/debit cards, checks (for existing customers), Venmo, Zelle and online payments. We aim to make the payment process as convenient as possible for our customers.
We only require a deposit for costly materials (especial orders for doors, windows, flooring, paint, and others), if the cost is more than $500.
Any refunds after materials have been purchased will require a 10% return fee, depending on the supply company policies.
Guarantee & Trust
>
What is The HomeHero Safe & Sound Promise?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
>
What if something isn’t done right?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
>
Are you licensed and insured?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
>
Where can I leave a reviews?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
Guarantee & Trust
>
What is The HomeHero Safe & Sound Promise?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
>
What if something isn’t done right?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
>
Are you licensed and insured?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
>
Where can I leave a reviews?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
HomeHero → Your Neighbors’ Choice
HomeHero: Your Neighbors’ Choice
Read About Our Customers' Experiences
Read About Our Customers' Experiences
Customers Name
Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Customers Name
Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Customers Name
Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Customers Name
Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Customers Name
Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Customers Name
Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Our Service Area
Our Service Area
HomeHero proudly services in the following Lake County cities:
HomeHero proudly provides handyman services in the following Lake County cities:
Gurnee
Grayslake
Wadsworth
Libertyville
Vernon Hills
Mundelein
Hainesville
Fox Lake
Hawthorn Woods
Antioch
Lindenhurst
Round Lake Beach
Lake Zurich
Lake Villa
Waukegan
Beach Park
Winthrop Harbor
North Chicago
Buffalo Grove
Lake Forest
Highland Park
Lake Bluff
Wauconda
Deerfield
Located in Gurnee, Illinois
Proudly Servicing Lake County, IL and surrounding suburbs.