Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.

No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.

It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.

We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our  handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!

HomeHero accepts various payment methods for our services, including cash, credit/debit cards, checks (for existing customers), Venmo, Zelle and online payments. We aim to make the payment process as convenient as possible for our customers.

We only require a deposit for costly materials (especially orders for doors, windows, flooring, paint, and others), if the cost is more than $500.

Any refunds after materials have been purchased will require a 10% return fee, depending on the supply company’s policies.

Yes, HomeHero guarantees our workmanship. We stand behind the quality of our work and are committed to ensuring your complete satisfaction. We guarantee all labor and materials, if we purchase them for you. You can click here to read our full guarantee.

A handyman is perfect for small to medium-sized tasks like repairs and maintenance. For large, complex projects requiring specialized skills and permits, a licensed contractor will be needed.

Building permits are required for most home improvement projects except for those that are purely cosmetic such as painting and flooring. Generally, structural work to your property requires a permit. This includes decks, patios, balconies, and roofing. Additionally, electrical work, rewiring, and plumbing may necessitate a permit. HomeHero can help you with determining which projects require a permit and the process to obtain one.