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Licensed, Bonded and Insured
1-Year Warranty
1-Year Warranty
Your Home, Protected with Confidence
HomeHero Handyman Services
Discover how our workmanship and manufacturer warranties ensure your repairs and projects stay heroic. Schedule a service call or review full details to learn more.
Warranty Service Call
To view our warranty in it’s entirety, click here.
If you experience any issues with our work on your home, you can follow the below procedure to resolve the issue:
- Submit Documentation: Submit a detailed description of the issue accompanied by photos or a video through the service call page on our website. We will evaluate the case and determine whether it is covered by our 1-year warranty. We will schedule an appointment to resolve the problem or provide a quote to address the issue.
- Schedule Service Call: Contact HomeHero to schedule a warranty service call. We’ll send a technician to your home to investigate the issue and evaluate whether it is covered under our workmanship warranty.
Something else?
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Can our FAQ section help?
What You Need to Know About HomeHero’s Handyman Warranty:
Your Peace of Mind, Guaranteed At HomeHero Handyman Services, we know home repairs and improvements are a big deal. Whether it’s fixing a leaky faucet, revamping a room, or tackling an exterior project, you want quality that lasts. That’s why we back our work with a rock-solid warranty, ensuring your home in Gurnee and Lake County stays in heroic shape.
What is a HomeHero Warranty?
Our warranty is your safety net. It’s our promise to fix or replace any issues with our work or materials, giving you confidence that your investment is protected. From minor repairs to major projects, we’ve got your back.
Types of Warranties We Offer
- Workmanship Warranty: Covers our expert handyman services, ensuring flawless installation or repairs. Typically lasts 1–2 years, depending on the service, but doesn’t cover normal wear, misuse, or unrelated damage.
- Manufacturer’s Warranty: Applies to materials or products we install (like fixtures or hardware). These come from the product manufacturer, with coverage varying by item.
Why Choose a HomeHero Warranty?
- Protect Your Investment: No surprise costs if something’s not right—we’ll fix it, period.
- Quality You Can Trust: Our skilled team ensures top-notch work, and our warranty backs it up.
- Boost Your Home’s Value: A HomeHero warranty adds credibility, making your home more appealing to future buyers.
What to Know About Our Warranty
- Duration: Most workmanship warranties last 1–2 years; manufacturer warranties vary.
- Coverage: Includes our labor and select materials we install.
- Exclusions: Natural disasters, misuse, or unrelated damage aren’t covered.
- Transferability: Ask us if your warranty can transfer to a new homeowner.
Need Warranty Service? Schedule a Call!
If something’s not up to our heroic standards, we’re here to make it right. Click here to schedule a warranty service call and let our team swoop in to save the day. For the full legal details, view our Warranty in Its Entirety here.
Read About Our Customer’s Experiences
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Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Customers Name
Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Customers Name
Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Customers Name
Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Customers Name
Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Customers Name
Not only were they the most thorough with the initial inspection, they also had the best price offer. Good service for sure.
Do You Have Questions?
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HOW SOON CAN I EXPECT HOMEHERO TO BEGIN WORKING?
Once you’ve scheduled your initial consultation, you can expect to see one of our service pros within 24 hours. The next timeline depends on how quickly we confirm the service agreement. Once the service agreement is finalized, we aim to schedule jobs to begin within 1 week.
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DO I NEED TO PROVIDE TOOLS OR MATERIALS?
No. Absolutely no need for you to provide anything. Our service pros will arrive on schedule with all of the tools and materials necessary to complete the job. You may provide specific materials or products to be installed if you wish.
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DO I NEED TO BE THERE FOR THE WORK TO BE PERFORMED?
It is not necessary, but we prefer to have a designated adult onsite for at least the initial meeting to review the scope of the job, expectations, and payment. If you are unable to be home, you may arrange for us to gain access to your property and to lock it after we leave. If you are out-of-state, we can email you pictures of the finished job, along with the invoice. We do ask that payment is made upon completion. As always, we will treat your home with the utmost respect and care.
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WHO IS HOMEHERO, AND WHO WILL SHOW UP TO MY HOUSE?
We are a licensed & insured general contracting & handyman business that provides professional repair, remodel, and construction services. A HomeHero service pro will arrive at your home in a branded shirt with his own tools. We thoroughly screen each of our handymen and contractors to ensure you can trust the person entering your home. Additionally, all of our service pros are well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!
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HOW DO I PAY, AND DO YOU REQUIRE A DEPOSIT?
HomeHero accepts various payment methods for our services, including cash, credit/debit cards, checks (for existing customers), Venmo, Zelle and online payments. We aim to make the payment process as convenient as possible for our customers.
We only require a deposit for costly materials (especial orders for doors, windows, flooring, paint, and others), if the cost is more than $500.
Any refunds after materials have been purchased will require a 10% return fee, depending on the supply company policies.
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DO YOU HAVE A GUARANTEE, AND WHAT HAPPENDS IF I'M UNSATISFIED?
Yes, HomeHero guarantees our workmanship. We stand behind the quality of our work and are committed to ensuring your complete satisfaction. We guarantee all labor and materials, if we purchase them for you. You can click here to read our full guarantee.
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WHAT IS THE DIFFERENCE BETWEEN A CONTRACTOR AND A HANDYMAN?
A handyman is perfect for small to medium-sized tasks like repairs and maintenance. For large, complex projects requiring specialized skills and permits, a licensed contractor will be needed.
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WHAT TYPE OF SERVICES REQUIRE A PERMIT?
Building permits are required for most home improvement projects except for those that are purely cosmetic such as painting and flooring. Generally, structural work to your property requires a permit. This includes decks, patios, balconies, and roofing. Additionally, electrical work, rewiring, and plumbing may necessitate a permit. HomeHero can help you with determining which projects require a permit and the process to obtain one.
Our Service Areas
HomeHero Services LLC.
Located in Gurnee, Illinois
Proudly Servicing Lake County, IL and surrounding suburbs.
Call us now!
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