Below are our terms to ensure a smooth experience.
- Pricing: Estimates vary by job complexity. Free quotes provided after photo uploads or on-site visits. Bundled services (e.g., drywall + painting) get 10–15% off.
- Custom Projects: Tailored quotes for unique jobs (e.g., custom carpentry) based on labor and materials.
- Add-Ons: Extras like material pickup ($50) or debris disposal ($25–$150) quoted upfront.
- Materials: You supply paint, fixtures, or smart devices; we provide minor materials (e.g., screws). HomeHero materials at cost + 20%.
- Payment: Due upon completion via card, check, or digital platforms. 2% late fee after 7 days.
- Scheduling: Book early via thehandyhomehero.com. Some jobs (e.g., drywall) may need two visits.
- Warranty: Warranty visits with additional services get priority scheduling within 1 week; standalone claims scheduled within 2–3 weeks.
- Exclusions: Licensed electricians/plumbers required for new wiring/plumbing per Illinois law—referrals provided.
- Cancellations: 24-hour notice required, or $50 fee applies.
- Safety: Fully insured, using safe, clean methods.
Questions? Call (847) 996-0096 or email: questions@thehandyhomehero.com!